Concerns and complaints

If you would like to raise a concern or make a complaint about your maternity care, you can find the details below.

For any issues concerning midwifery care, Gloucestershire Royal Hospital, Cheltenham General Hospital or Stroud Maternity Unit, contact Gloucestershire Hospitals NHS Foundation Trust.

Email: ghn-tr.complaints.team@nhs.net or  ghn-tr.pals.gloshospitals@nhs.net

Telephone: 0300 422 5779 (Complaints team) or  0800 019 3282 (PALS team)

Write to

Gloucestershire Hospital NHS Foundation Trust (GHNHSFT), Complaints Department, Great Western Road, Gloucester, GL1 3NN

For issues concerning Primary Care (GPs, opticians, pharmacists or NHS dentists)

Contact NHS England:

By post:

NHS England
PO Box 16738
Redditch
B97 9PT

By email: england.contactus@nhs.net

For issues concerning health visitors or mental health services, contact Gloucestershire Health and Care NHS Foundation Trust

emailexperience@ghc.nhs.uk

telephone: 0300 421 8313

Write to:

Patient and Carer Experience Team, FREEPOST RSKC-CSKU-KRZX, Edward Jenner Court, 1010 Pioneer Avenue, Gloucester Business Park, Brockworth, Gloucester, GL3 4AW.